All our goods are sent out via a national courier company. We dispatch all items the same day as the order is received. If you need the item urgently just opt for a faster delivery service as we offer a next day express option. Unfortunately this is not available on all items due to some size restrictions.
We have great confidence in our products and have many happy buyers but we understand that sometimes buying on the internet is tricky and you may change your mind after purchasing the goods this is never a problem at Noa and Nani. just email us at firstname.lastname@example.org with a cancellation request and we will cancel the order and the delivery.
If you receive the item and need to return it just email us and we can arrange for you . If the item has been damaged in transit or has any missing parts we can either replace specific parts or replace the whole item or the item can be returned for a full refund.